Privacy Policy
Your privacy and data security are our top priorities
Last Updated: October 21, 2025
Introduction
Reconix Co., Ltd. ("Reconix," "we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reconix.co and use our cybersecurity services.
This policy complies with the General Data Protection Regulation (GDPR) and Thailand's Personal Data Protection Act (PDPA).
Data Controller Information
Company Name: Reconix Co., Ltd.
Business Registration: 0105565006499
Address: 252/118 Muang Thai-Phatra Complex, Building B, 23rd Floor, Room No. D1-D2, Ratchadaphisek Road, Huai Khwang Subdistrict, Huai Khwang District, Bangkok 10310, Thailand
Contact: [email protected]
Information We Collect
1. Information You Provide
When you contact us through our website forms, we collect:
- Contact information (name, email address, phone number)
- Company name and business details
- Service preferences and requirements
- Project scope and timeline information
- Any additional information you provide in comments or communications
2. Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and analytics:
- Browser type and version
- Operating system
- IP address (anonymized)
- Pages visited and time spent on pages
- Referring website
- Device information
3. Information We Do NOT Collect
We do not collect:
- Sensitive personal data (health data, biometric data, etc.)
- Payment information (handled by third-party processors)
- Social media credentials
- Location data beyond general geographic region from IP address
How We Use Your Information
We use collected information for the following purposes:
Service Delivery (Legal Basis: Contract Performance)
- Responding to your inquiries and consultation requests
- Providing quotes and service proposals
- Delivering cybersecurity services
- Communicating about projects and deliverables
Website Improvement (Legal Basis: Legitimate Interest)
- Analyzing website usage to improve user experience
- Understanding visitor behavior and preferences
- Optimizing website performance and content
- Identifying and fixing technical issues
Legal Compliance (Legal Basis: Legal Obligation)
- Complying with applicable laws and regulations
- Responding to legal requests and court orders
- Maintaining business records as required by law
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services. We use cookies to remember your preferences and analyze website usage.
Types of Cookies We Use
1. Functionality Cookies (Required)
Essential for the website to function properly. These cannot be disabled.
Purpose: Remember your cookie preferences, basic site functionality
2. Analytics Cookies (Optional)
Help us understand how visitors use our website through Google Analytics.
Provider: Google Analytics 4
Data collected: Page views, session duration, device type, anonymized IP address
Event data retention: 14 months
User data retention: 14 months
Managing Cookies
You can control cookie preferences through:
- Our cookie consent banner (appears on first visit)
- The cookie settings icon (bottom-right of the page)
- Your browser settings (blocks all cookies but may affect functionality)
Note: Blocking all cookies may prevent certain features from working correctly.
Data Sharing and Disclosure
Third-Party Services
We share data with the following third-party services:
Google Analytics
Purpose: Website analytics and usage statistics
Data shared: Anonymized usage data, page views, device information
Privacy Policy: Google Privacy Policy
Google Workspace (Contact Forms)
Purpose: Contact form submissions storage
Data shared: Contact information you provide in forms
Storage location: Google Sheets (encrypted)
We Do NOT:
- Sell your personal data to third parties
- Share your data for marketing purposes without consent
- Use your data for purposes other than stated in this policy
- Transfer data outside of secure, trusted platforms
Data Security
As a cybersecurity company, we implement industry-leading security measures to protect your data:
- HTTPS encryption for all data transmission
- Secure storage with access controls and encryption
- Regular security audits and penetration testing of our systems
- Employee training on data protection and privacy
- Incident response procedures for data breaches
- Regular backups and disaster recovery plans
Data Retention
We retain your personal data for the following periods:
After the retention period, data is securely deleted or anonymized unless required by law to retain longer.
Your Privacy Rights
Under GDPR and PDPA, you have the following rights:
Right to Access
Request a copy of personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing
Request limitation of how we use your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
Right to Withdraw Consent
Withdraw consent for data processing at any time
Right to Lodge a Complaint
File a complaint with your data protection authority
How to Exercise Your Rights
To exercise any of these rights, contact us at:
We will respond to your request within 30 days.
International Data Transfers
Your data may be transferred to and processed in countries outside Thailand, including:
- United States (Google Analytics, Google Workspace)
- European Union (if applicable service providers are used)
We ensure adequate protection through:
- Using services with GDPR-compliant data processing agreements
- Standard Contractual Clauses (SCCs) where required
- Ensuring third parties maintain appropriate security measures
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Update the "Last Updated" date at the top of this page
- Notify you of material changes via email or website notice
- Maintain previous versions for your reference
Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:
Reconix Co., Ltd.
252/118 Muang Thai-Phatra Complex
Building B, 23rd Floor, Room No. D1-D2
Ratchadaphisek Road, Huai Khwang
Bangkok 10310, Thailand
Data Protection Authority (Thailand):
Personal Data Protection Committee
Website: www.pdpc.or.th