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PDPA Section 37

Test the Security Measures PDPA Section 37 Requires

Section 37(1) requires every data controller to maintain appropriate security measures. The Act names no test, so our penetration testing gives you evidence that those measures work.

s.37(1)
Security Measures
Reviewed When Necessary and When Technology Changes
None
Test Named in the Act
Testing Is a Reconix Recommendation
72 hrs
Breach Notice to the PDPC Office
Without Delay, Where Feasible (Section 37(4))
s.40(2)
Processor Duties
Security Measures + Breach Notice to Controller
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What is the PDPA?

The Personal Data Protection Act B.E. 2562 (2019) is Thailand's data protection law. It governs how organizations collect, use, and disclose personal data.

  • Governs collection, use, disclosure, and transfer of personal data
  • Applies broadly to organizations that handle personal data, with exemptions listed in Section 4
  • Enforced by the Personal Data Protection Committee (PDPC)

Reference: Personal Data Protection Act B.E. 2562 (2019), published in Royal Gazette

Who Must Comply with PDPA?

The PDPA applies broadly to organizations that collect, use, or disclose personal data. Section 4 lists the exemptions.

Financial Institutions

Banks, insurers, and payment processors handling client financial data

Healthcare Providers

Hospitals, clinics, and health-tech companies processing patient records

E-Commerce & Retail

Online platforms and retailers collecting client information

Technology Companies

SaaS providers, app developers, and IT service companies

Any Company with Client Data

Any business collecting names, emails, phone numbers, or IDs

Government Agencies

Public sector organizations processing citizen data

Compliance

Key PDPA Compliance Requirements

What the Act and its Security Measures Notification require, and where Reconix adds a recommendation.

Appropriate Security Measures

Section 37(1) requires appropriate security measures, reviewed when necessary and when technology changes. The Security Measures Notification 2565 adds review after any breach that carries risk, and requires measures matched to risk and designed with regard to standards recognized for similar organizations.

Security Testing (Reconix Recommendation)

The PDPA and its Security Measures Notification name no testing. In our view, penetration testing and vulnerability assessment are a common way to show your security measures work and to support each review.

Breach Notification within 72 Hours

Under Section 37(4), notify the PDPC Office of a personal data breach without delay and, where feasible, within 72 hours of becoming aware of it, unless the breach carries no risk. For high-risk breaches, also notify data subjects with the remedial measures.

Processor Duties

Under Section 40(2), processors keep security measures and tell the controller about personal data breaches.

Penalties for Non-Compliance

The PDPA provides for administrative fines, criminal penalties, and civil liability. This page does not cover penalty amounts; confirm them with your counsel.

Administrative
Set by the PDPA

Administrative fines. Confirm amounts and conditions with your counsel.

Criminal
Set by the PDPA

Criminal penalties. Confirm amounts and conditions with your counsel.

Civil
Set by the PDPA

Civil liability. Confirm scope and conditions with your counsel.

Checklist

PDPA Compliance Checklist

Reconix recommendations that support Section 37. The Act does not list these items.

Conduct regular penetration testing on systems processing personal data
Implement encryption for personal data at rest and in transit
Deploy multi-factor authentication (MFA) for systems accessing personal data
Maintain access control logs and audit trails for personal data access
Establish and test a procedure to notify the PDPC Office within 72 hours of becoming aware of a breach
Document all data processing activities and maintain records
Conduct Data Protection Impact Assessments for high-risk processing
Train all employees handling personal data on security practices
Review and update security policies at least annually
Implement network segmentation to isolate personal data systems
Establish vendor security assessment processes for third-party data processors
Keep documented evidence of your security measures and each review of them

PDPA Compliance FAQ

Common questions about PDPA penetration testing and compliance requirements.

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Protect personal data, test the security measures Section 37 requires, and get reports that document what we tested and what you fixed.

Reconix is the proof-first offensive security specialist in Thailand, serving regulated digital businesses of all sizes.